Effective Date: 8 January 2025
We respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and your rights regarding your data.
Information We May Collect
Client Information: To provide legal services, we collect necessary information, including:
Name, address, phone number, and email address.
Details relating to your legal matter.
Billing and payment information.
Website Usage Data: If you use our website, we may collect anonymous information about your visit, such as:
Pages you visit and how long you spend on them.
Links you click on.
Your general device type (computer, mobile, etc.).
How We Use Your Information
Providing Legal Services: We primarily use your information to represent you effectively and fulfill our professional obligations.
Improving Our Website: Anonymous usage data helps us make our website more user-friendly and informative.
Communicating with You: We may use your contact information to respond to inquiries, send updates about your legal matter, or provide relevant information about our services (with your consent).
Disclosure of Your Information
We will only share your personal information in the following limited circumstances:
Legal Requirements: If required by law, court order, or other legal process.
With Your Consent: To third-party service providers who assist us in operating our business and providing legal services (e.g., secure payment processors, appointment scheduling software), but only with your explicit permission. We choose reputable service providers committed to protecting your data.
Security Measures
We take appropriate technical and organisational measures to protect your personal information from unauthorised access, use, or disclosure.
Your Rights
Rights granted under the Jamaican Data Protection Act, 2020:
Access and Updates: You have the right to request a copy of the personal information we hold about you and to ask us to update any incorrect data.
Data Deletion: In certain circumstances, you may request that we delete your personal information.
Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of significant changes by posting the revised policy on our website.
Contact Us
If you have questions about this Privacy Policy or our data handling practices, please contact us at info@truguideconsulting.com
